Refund Policy
Last updated: February 1, 2024
1. Refund Eligibility
We want you to be satisfied with your purchase from Little Guy Bullseye [S’more Outdoor LLC] ("we," "us," or "our"). Our refund policy outlines the circumstances under which you may be eligible for a refund.
2. Return Period
You may request a refund within 30 days from the date of purchase. After this period, we reserve the right to deny refund requests.
3. Eligible Products
Refunds are available for the following situations:
- Defective or Damaged Products: If you receive a defective or damaged product, we will issue a refund or replace the item.
- Not as Described: If the product received is significantly different from the description on our website, you may be eligible for a refund.
4. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at support@littleguybullseye.com within the specified return period.
- Provide proof of purchase, a detailed explanation of the issue, and any supporting documentation, such as photographs.
5. Non-Refundable Items
The following items are non-refundable:
- Downloadable or digital products.
- Products damaged due to misuse or negligence.
6. Refund Method
Refunds will be issued to the original payment method used during the purchase. If the original payment method is no longer available, an alternative method may be used.
7. Processing Time
Refunds will be processed within 7 days of receiving the necessary information and approval. The actual refund may take additional time to appear in your account depending on your financial institution.
8. Contact Us
If you have any questions or concerns about our refund policy, please contact us at support@littleguybullseye.com.